hotels in thackerville ok near winstar casino

In those few minutes two parties had been sat in the exact spot where 'there were no servers' two minutes before. While I was waiting for food I went to sit and watch the fight in was interested in. Sure this was for spite I told the waitress I would just order to go. she then directs the seater to seat me in a spot in the corner away from the view of ALL monitors. The hostess seemed bothered by my request and told me there were no servers in those areas. I went in and asked for a table Infront of a fight that was on 1 of 3 screens showing. I have never experienced such horrible service and disrespect at this place before. I would recommend to anyone that visits Winstar 'stay away for this restaurant'. customer service, or tact to solve a problem. The manager must have no training in restaurant hospitality, people. It was the worst any of us had ever been treated by any restaurant we have ever been too. My sister-in-law asked Emily and the other 3 works at the hostess stand where is your customer service, They all said this job is not about customer service because they are in the largest casino and customer service did not matter. When we asked why she said we needed to leave the restaurant or she would call security to escort us out. The assist manager, Emily came over and said we do not have a table for you you and you will need to get back in the list. We asked why we would have to go to the bottom of the list. We could go back on the bottom of the wait list and it would be about 1 hour wait. We said that booth is for 6 adults and they said that's all we had at the time. When we were texted it took about 10 minutes to make it through the casino to the restaurant. as people were texted their table was open and they had not arrived yet. We checked back with the host several times as there were many tables open. We put our name on the 1 1/2 hour wait list. Worst experience ever at a restaurant!! There were 8 of of family there.

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